Preguntas Frecuentes

Puede reservar un traslado al aeropuerto en rideway.io. Seleccione Traslado al Aeropuerto, elija su aeropuerto y destino, seleccione fecha y hora, y complete la reserva y el pago.

El servicio Meet & Greet incluye un recibidor personal esperándole en la puerta de llegadas con un cartel con su nombre, asistencia con el equipaje y acompañamiento por los procedimientos del aeropuerto.

Los traslados y las reservas por horas requieren al menos 4 horas de antelación; el Meet & Greet debe reservarse con más de 24 horas de antelación. En horas punta, es preferible reservar antes.

Actualmente atendemos el Aeropuerto Internacional de El Cairo, Hurghada, Sharm El Sheikh, Luxor, Asuán y Borg El Arab en Alejandría. Pronto nos expandiremos a Arabia Saudita y EAU.

Sí, puede cancelar su reserva desde su panel de control. La política de cancelación depende del tiempo de anticipación con respecto a la hora de recogida programada.

Airport Transfer is a car and driver waiting for you outside arrivals. Meet & Greet is a personal assistant inside the airport who meets you at the gate and escorts you through passports and baggage. You can combine both in one booking.

The price is for the whole car regardless of passengers within its capacity — choose the vehicle class that fits your group and luggage.

You can cancel per the policy shown at booking; eligible refunds are returned automatically to your payment method.

On arrival: at the aircraft gate/jet bridge before passport control. On departure: at the terminal entrance at the agreed time.

Pricing is per passenger and is shown in full before you confirm. Children aged 6 and under are free.

Because the assistant’s access to airport zones requires permits arranged in advance with airport authorities.

Set your expected duration at booking; if you need more time, contact support during the ride to arrange an extension subject to driver availability.

Yes — the displayed price covers car, driver and fuel within the city area.

Ideal for it — plan your own route (Pyramids, Grand Egyptian Museum, Karnak, Valley of the Kings…) and the driver follows your pace.

Cairo–Alexandria (~220 km), Cairo–Ain Sokhna (~130 km), Hurghada–El Gouna, and Sharm–Dahab. Any route between our covered cities is available.

Yes — the pickup point can be an airport, with flight tracking and free waiting on arrival.

Yes — one fixed price for the entire car regardless of passenger count within capacity.